Terms and Conditions

**Last Updated:** [08/07/2026]

Welcome to the Guardian Tree Care website. These Terms and Conditions (“Terms”) govern your use of our website, communications, and services. By accessing or using this website, submitting a form, requesting an estimate, opting in to SMS messages, or communicating with us through the website, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

## 1. Company Information

This website is operated by Guardian Tree Care (“Company,” “we,” “our,” or “us”).

Guardian Tree Care provides tree care, tree removal, trimming, pruning, stump grinding, emergency tree services, and related property services in Buffalo, NY, and selected nearby service areas.

Our website is intended to provide general information about our company, services, service areas, and contact options.

## 2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not damage, disable, interrupt, or interfere with the website or its functionality.

You agree not to:

* Use the website for fraudulent or unlawful purposes

* Submit false, misleading, or incomplete information

* Attempt to gain unauthorized access to our systems

* Copy, reproduce, or misuse website content without permission

* Upload harmful code, spam, or malicious content

* Interfere with the security or operation of the website

We reserve the right to restrict or block access to our website if we believe a user is misusing it.

## 3. Website Content

The content on this website is provided for general informational purposes only.

While we try to keep information accurate and up to date, we do not guarantee that all website content is complete, current, or free from errors.

Website content may include information about:

* Tree care services

* Tree removal

* Tree trimming

* Tree pruning

* Stump grinding

* Emergency tree services

* Property maintenance

* Service areas

* Project examples

* General tree care guidance

The information on this website should not be treated as professional advice for your specific property without a proper consultation, inspection, or written agreement.

## 4. Estimates and Service Requests

You may request an estimate, consultation, inspection, or service appointment through our website, phone, SMS, or other contact methods.

Submitting a form or request does not guarantee that we will accept the project, provide service, or offer a specific price.

Any estimate provided may depend on factors such as:

* Property condition

* Tree size and location

* Tree health and structure

* Project size and scope

* Equipment requirements

* Accessibility

* Labor requirements

* Weather conditions

* Safety risks

* Emergency conditions

* Local codes or permit requirements

* Final inspection or consultation findings

All estimates, quotes, timelines, and recommendations are subject to review and confirmation.

## 5. No Guarantee of Availability

We make reasonable efforts to respond to inquiries and service requests as quickly as possible. However, we do not guarantee immediate availability, emergency response, or same-day service unless specifically confirmed in writing.

Service availability may depend on location, weather, workload, equipment availability, safety conditions, and project scope.

## 6. Emergency Services

If our website mentions emergency tree services or urgent service, this does not guarantee that emergency service will be available at all times or in every location.

If you are experiencing a dangerous situation, fallen power lines, blocked roads, structural damage, or any immediate safety risk, you should contact the appropriate emergency services or utility provider immediately.

Guardian Tree Care is not responsible for damage, delay, injury, or loss caused by emergency conditions outside our reasonable control.

## 7. Appointments and Scheduling

Appointments are subject to availability and confirmation.

We may need to reschedule appointments due to weather, safety concerns, equipment delays, team availability, emergency calls, or other circumstances outside our control.

You agree to provide accurate contact information so we can communicate with you about scheduling, property access, project details, or changes.

## 8. SMS Messaging Terms of Service

### Program Description

By providing your phone number, you agree to receive recurring messages from Guardian Tree Care regarding service updates, project status, appointment reminders, and promotional offers.

### Opt-Out

You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send.

### Support

For help, reply “HELP” to any message or contact us through our website contact form or by calling (716) 707-1667.

### Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you.

### Carrier Liability

Guardian Tree Care is not liable for delayed or undelivered messages. Delivery of information and content through SMS may be subject to your mobile carrier’s capability and is not guaranteed.

### Age Restriction

You must be 18 years of age or older to participate in our SMS program.

### Consent

By opting in to receive SMS messages, you confirm that you are the account holder or have the account holder’s permission to use the mobile number provided.

Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.

## 9. Payments

Payment terms, deposits, invoices, due dates, accepted payment methods, and project pricing will be provided separately in the applicable quote, invoice, contract, or written agreement.

You agree to pay all amounts due according to the agreed payment terms.

Late payments may result in project delays, collection efforts, additional fees, or other remedies allowed by law or agreement.

## 10. Equipment, Materials, and Site Conditions

Tree care work may require specialized equipment, machinery, vehicles, tools, and safety procedures.

You agree to provide reasonable access to the property so work can be performed safely and efficiently.

Project conditions may change if hidden hazards, underground obstacles, unstable trees, unsafe access, weather-related risks, or other unexpected site conditions are discovered.

Guardian Tree Care may modify recommendations, timelines, or pricing if conditions change after the initial estimate or inspection.

## 11. Property Access and Customer Responsibilities

You are responsible for ensuring that Guardian Tree Care has safe and reasonable access to the work area.

Before scheduled work begins, you may be asked to:

* Move vehicles, outdoor furniture, decorations, or personal items

* Secure pets

* Identify underground utilities, sprinkler systems, septic systems, wires, fences, or other property features

* Provide gate access or entry instructions

* Inform us of any known property hazards

* Confirm that you have authority to approve work on the property

Guardian Tree Care is not responsible for damage caused by undisclosed hazards, hidden objects, restricted access, or inaccurate information provided by the customer.

## 12. Project Timelines

Any project timeline provided is an estimate only unless specifically stated in a written agreement.

Project timelines may be affected by:

* Weather conditions

* Emergency service demands

* Equipment availability

* Permit requirements

* Property access

* Hidden site conditions

* Safety concerns

* Change orders

* Utility issues

* Other circumstances outside our control

We are not responsible for delays caused by events beyond our reasonable control.

## 13. Warranties

Any warranty related to labor, materials, equipment, products, or services will be explained in the applicable written contract, invoice, manufacturer documentation, or warranty document.

Website content does not create any warranty unless specifically stated in a signed written agreement.

Manufacturer or supplier warranties may be subject to separate terms, limitations, registration requirements, exclusions, or conditions.

## 14. Before and After Photos, Reviews, and Project Examples

Our website may display project photos, testimonials, reviews, or examples of completed work.

These examples are provided for informational and promotional purposes only. Results may vary depending on the property, tree condition, project scope, weather, maintenance, and existing site conditions.

Testimonials and reviews reflect individual customer experiences and do not guarantee the same result for every customer.

## 15. User-Submitted Content

If you submit photos, messages, reviews, project details, or other content to us, you confirm that you have the right to share that content.

You grant us permission to use submitted content as needed to respond to your inquiry, evaluate your project, provide services, maintain records, or communicate with you.

We will handle personal information according to our Privacy Policy.

## 16. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, layouts, designs, service descriptions, and other materials, is owned by or licensed to Guardian Tree Care unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our website content for commercial purposes without written permission.

You may view and use the website for personal, non-commercial purposes.

## 17. Third-Party Websites and Tools

Our website may include links, embedded maps, forms, reviews, social media links, videos, analytics tools, or other third-party services.

We are not responsible for the content, privacy practices, terms, accuracy, availability, or security of third-party websites or services.

Your use of third-party websites or tools is subject to their own terms and policies.

## 18. Limitation of Liability

To the fullest extent allowed by law, Guardian Tree Care is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on website content.

We do not guarantee that the website will always be available, secure, uninterrupted, or error-free.

Your use of the website is at your own risk.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

## 19. Disclaimer

The website and its content are provided on an “as available” and “as is” basis.

We do not make warranties that the website will meet your expectations, be free from errors, or provide specific results.

Information on the website should not replace an in-person consultation, written estimate, contract, or professional evaluation of your property.

## 20. Indemnification

You agree to indemnify and hold harmless Guardian Tree Care, its owners, team members, contractors, partners, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, submission of false or misleading information, or failure to disclose known property hazards.

## 21. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information, including information related to SMS communications.

## 22. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms.

## 23. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles, unless another jurisdiction is required by applicable law.

Any disputes related to these Terms, the website, or our services will be handled in the appropriate courts or legal forums located in New York, unless otherwise required by law.

## 24. Contact Us

If you have questions about these Terms and Conditions, please contact us:

**Guardian Tree Care**

Location: Buffalo, NY

Phone: (716) 707-1667

Website: Guardian Tree Care